Wooden Tortoise House

In stock
  • 【Indoor & Outdoor Use】- This tortoise habitat is surrounded by 100% SOLID WOOD. Compared with cheap plywood material, it provides long serivce life. This tortoise house can be used indoor in cold days to keep warm and used outdoor in warm weather.The removable roof allows you easy get access to your tortoise or other small animals.
  • 【Two Room Design】-This outdoor turtle enclosure is separated into a spacious basking area and a light-blocking sleeping room. Your turtle habitat out to enjoy the fresh air and warm sunshine. It could also be placed indoors to ensure your pets sleep better. The overall size of the habitat is 38”W x 24”D x 12”H.
  • 【Double Removable Trays】- Our tortoise enclosure uses 2 waterproof and leakproof trays that can be pulled out from side. Make it easy clean for both sleeping area and entertainment area. Suitable for turtle & amphibians.
  • 【Light Holder】The light holder makes it possible to observe your turtle at night. Your UV & Heat lamps could extra offer sterilization, bright and warm. Provide more comfort and health.
  • 【Mutlipurpose Use】: Built with sturdy wood and lockable wire covers that provide your pet with enough security and privacy. Perfect suit for small animals, such as tortoise, lizards, geckos, and snakes.

1.About Shipping

We usually use AMAZON shipping methods for delivery and provide free shipping for all orders.
When we receive the order confirmation information, we will process it immediately and it will take 1-2 working days to ship. After the order is shipped, a shipping confirmation email will be sent to your email address. You will receive the product within 7-10 days after receiving the email. However, the specific situation is based on the official carrier logistics information, and any delivery date provided by LOVINOUSE is an estimated date.

2.Order Tracking

You can track order according to the tracking number in your order information.
For more shipping information, send an email to support@lovinousepuzzle.com. We will get back to you in 24 hours.

3.Return & Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@lovinousepuzzle.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@lovinousepuzzle.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Wooden Tortoise House
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